Independent BI Leader Recognized for Innovative Products and Excellence in Customer Satisfaction
NEW YORK, NY (September 03, 2009) –
Information Builders, an independent leader in business intelligence (BI) solutions, today announced that CRM magazine, the industry’s leading customer relationship management (CRM) publication, named the company a Market Leader in the Business Intelligence category for the 2009 CRM Market Leader Awards. Companies were recently recognized at the publication’s CRM Evolution 2009 conference.
With its eighth annual CRM Market Awards, CRM magazine honors the vendors, consultants, and end-user companies that focus on customer relationships and the customer experience through the sophisticated integration of people, processes, and technologies. In each of 10 categories, the magazine named one Market Winner, denoting the highest score compared to its peers. Each category also produced four Market Leader awards and “One to Watch.”
“To stay competitive in a challenging economy, companies must come up with innovative ways to improve their customer relationship efforts. This is exactly what the recipients of the 2009 CRM Market Awards have done,” said David Myron, CRM magazine’s editorial director. “We congratulate Information Builders as one of this year’s award recipients for their achievements over the last year. May their CRM efforts continue to succeed.”
“We are proud that for the past several years, Information Builders has been recognized by CRM magazineas a market leader in business intelligence,” said Gerald Cohen, Information Builders’ founder and CEO. “Customer satisfaction and building strong customer relationships are core components of our business. This award marks a significant achievement in our CRM efforts. Looking forward, we will continue our commitment to delivering innovative, highly scalable and accessible business intelligence solutions to our customers throughout the world.”
About CRM magazine
CRM magazine is the leading publication of the customer relationship management industry, covering sales, marketing, customer service, and strategy. The magazine also administers and hosts the annual CRM Evolution conference. Each of these properties is designed to serve customer-centric business initiatives, and leaders who recognize CRM as a key strategy for creating enhanced customer value in any industry. For more information about the magazine, its editorial calendar, or CRM in general, please visit us on the Web at http://www.destinationCRM.com, or on Twitter at @CRM (http://twitter.com/CRM) and @destinationCRM (http://twitter.com/destinationCRM). The destinationCRM Web site (which is updated daily) and the monthly magazine are properties of CRM Media, a division of Information Today, Inc.
About Information Builders
Information Builders’ award-winning combination of business intelligence (BI) and enterprise integration software has been providing innovative solutions to more than 12,000 customers for the past 30 years. WebFOCUS is the world’s most widely utilized business intelligence platform. It provides the security, scalability and flexibility needed at every level of global extended enterprises. Its simplicity helps create executive, analytical, and operational applications that reach dozens to millions of users. Information Builders’ iWay Software suite provides state of the art, multi-purpose, pre-built integration components that address all SOA, application, data and information management requirements. Its integration adapters have been adopted by the leading software platform providers. Information Builders also offers solutions in the performance management, business activity monitoring, and enterprise search markets. The company’s comprehensive enterprise product offerings give Information Builders’ customers the ability to grow and innovate according to their needs.
Information Builders’ customers include most of the Fortune 100 and U.S. federal government agencies. Headquartered in New York City with 90 offices worldwide, the company employs 1,450 people and has more than 350 business partners.
Source: Information Builders